Privacy, Data Protection & Legal Compliance

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We are committed to protecting your privacy and handling your personal data in a transparent, secure, and lawful manner. We comply with all relevant data protection laws and standards, including but not limited to:

 

The UK General Data Protection Regulation (UK GDPR),

The EU General Data Protection Regulation (GDPR),

The Data Protection Act 2018,

The Privacy and Electronic Communications Regulations (PECR),

Other applicable local and international data protection laws where relevant.

 

Information We Collect

 

We may collect and process personal information that you voluntarily provide to us, including:

 

Contact details such as your name, email address, phone number,

Address information, where provided as part of a service or transaction

Communication details submitted through contact forms, emails, or enquiries

Marketing preferences, where you have opted in to receive updates or communications from us

Technical data, such as IP addresses, browser type, and usage data, where required for website functionality, security, or analytics

 

We only collect personal data that is necessary, relevant, and proportionate for the purposes outlined below.

 

How We Use Your Information

 

We use your personal data to:

 

Provide and manage our services

Respond to enquiries and communicate with you efficiently

Contact you again where there is a legitimate reason to do so

Send marketing communications, where you have given consent or where permitted by law

Improve our website, services, and user experience

Comply with legal and regulatory obligationsLegal Basis for Processing

 

We process personal data under one or more of the following lawful bases:

 

Your consent

The performance of a contract or service

Our legitimate business interests, where these do not override your rights

Compliance with legal obligations

 

Data Sharing

 

We do not sell your personal data. We may share data with trusted third parties only where necessary, such as:

 

Service providers (e.g. hosting, email, analytics, or payment services)

Legal or regulatory authorities where required by law

 

All third parties are required to handle your data securely and in accordance with applicable data protection laws.

 

Data Retention

 

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or to meet legal, accounting, or regulatory requirements.

 

Your Rights

 

Under data protection laws, you have the right to:

 

Access the personal data we hold about you

Request correction or deletion of your data

Withdraw consent at any time

Object to or restrict certain types of processing

Request data portability where applicable

 

To exercise your rights, please contact us using the details provided on this website.

 

Cookies & Tracking

 

Our website may use cookies and similar technologies to ensure proper functionality, analyse usage, and improve performance. Where required, you will be given the option to manage or withdraw cookie consent.

 

Data Security

 

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.

 

Updates to This Policy

 

We may update this policy from time to time to reflect changes in legal requirements or how we operate. Any updates will be published on this page.